The default, Group Policy template files for Outlook contain the policy setting that controls this functionality. Method 2: Use Group Policy to set the Outlook Junk E-mail Protection setting to the level that you prefer On the Options tab in the Junk E-mail Options dialog box, select the setting that you want under Choose the level of junk e-mail protection you want. On the Home tab in Outlook, click Junk, and then click Junk E-mail Options. Method 1: Manually set the Outlook Junk E-mail Protection option to the level that you prefer To work around this issue, use one of the following methods.
To obtain the latest update, go to Updates for Exchange 2013.Īfter you apply the update, the issue no longer occurs when the Set-MailboxJunkEmailConfiguration -identity -Enabled $true/$false PowerShell command is run for mailboxes that had previously been accessed by Outlook.įor mailboxes that had not previously been accessed by Outlook, or for mailboxes whose Junk E-mail protection levels were unexpectedly changed by the Set-MailboxJunkEmailConfiguration cmdlet, follow the steps in the 'Workaround' section to reset the Outlook Junk E-mail protection setting.
EMAIL KEEPS GOING TO JUNK MAIL IN OUTLOOK 2016 UPDATE
This issue is corrected in Cumulative Update 5 and later cumulative updates for Exchange Server 2013. The Outlook Junk E-mail protection setting changes to Low from either High or No Automatic Filtering, regardless of whether -Enabled is set to $true or $false. Set-MailboxJunkEmailConfiguration -identity -Enabled Note The placeholder represents the alias of the affected user, and is either $true or $false. This behavior may occur if the following Exchange PowerShell command is run against the affected user mailbox: In Microsoft Outlook, under Junk E-mail Options, the Junk E-mail protection level may change unexpectedly to Low from an earlier setting of either High or No Automatic Filtering, as shown in the following screen shot: Outlook 2016 Outlook 2013 Microsoft Outlook 2010 Exchange Online Exchange Server 2016 Standard Edition Exchange Server 2013 Standard Edition Exchange Server 2010 Standard More.
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